Privacy Policy

Bognor Ear Care Privacy Policy

Last updated: 17th July 2025
At Bognor Ear Care I am committed to protecting your privacy and handling your personal data with transparency and care.

1. Who Am I?

Bognor Ear Care is a sole trader business based in Bognor Regis, West Sussex. We provide professional ear care services including ear Irrigation, Microsuction, and ear health checks.

Contact Details:

Gordon Mott (Owner)

Email: earcarebognor@gmail.com

Phone: 07356 246 943

2. What information is collected:

The following personal information may be collected:
• Your name, contact number, and email address

• Medical history relevant to ear care services

• GP details (if applicable)

• Payment information (if paying online)

• Website usage data (via cookies – see below)

3. How your information is used:

Your personal information is used to:
• Book and manage appointments

• Provide ear care treatment

• Maintain clinical records (in line with healthcare regulations)

• Contact you regarding follow-up care

• Respond to enquiries

• Comply with legal or regulatory obligations

I do not sell, rent or share your personal data with third parties for marketing purposes.

4. Legal basis for processing:

I process your data under:
• Consent (e.g., booking forms)

• Contract (e.g., providing services you requested)

• Legal obligation (e.g., maintaining health records)

• Legitimate interest (e.g., responding to enquiries)

5. Data retention

Client health records are kept securely for 8 years after the last appointment (as per medical standards), non-medical enquiries are deleted after 12 months.

6. Your rights

Under the UK GDPR, you have the right to:
• Access your personal data

• Correct inaccuracies

• Request erasure (where applicable)

• Object to processing

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, email me at: earcarebognor@gmail.com

7. Cookies

The website may use cookies for basic functionality and analytics (e.g., Google Analytics). You can control cookie preferences through your browser settings.

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